Search for tag: "servicenow"

Thumbnail for entry Citadel - Requesting Access or Support via ServiceNow

Citadel - Requesting Access or Support via…

duration 1 hour 23 minutes

Citadel - Requesting Access or Support via…

Citadel - Requesting Access or Support via ServiceNow

Citadel - Requesting Access or Support via ServiceNow

Step-by-step guide on requesting Access or Support via ServiceNow for Citadel

citadel
secure research infrastructure
servicenow
From  Irene Kopaliani 0 likes 15 plays
Date
June 11th, 2021
Speaker
Mariann Miller
Department
OIT
Thumbnail for entry ServiceNow Primer for Citadel Sub-Admins

ServiceNow Primer for Citadel Sub-Admins

duration 44 minutes 30 seconds

ServiceNow Primer for Citadel Sub-Admins

ServiceNow Primer for Citadel Sub-Admins

ServiceNow Primer for Citadel Sub-Admins

Overview of ServiceNow functionality including details on processing Citadel's Account Creation form. This training is to help sub-admins navigate the workflow in ServiceNow. Additional…

citadel
secure research infrastructure
servicenow
request
ticket
form
task
catalog
tickets
incident
access
person
customer
notes
bar
table
box
tasks
admins
environment
comment
navigation
From  Irene Kopaliani 0 likes 9 plays
Date
June 7th, 2021
Speaker
Mariann Miller
Department
OIT